Experience & Impact

Building Connections That Create Results

For more than 30 years, Sonya Ruff Jarvis has helped organizations identify opportunities, build relationships, and create strategies that move businesses forward.

Global Business Leadership

International Customer Engagement Model

As a senior executive leading global trade events, Sonya developed a customer engagement model adopted by more than 20 enterprises across North America, Europe, Asia, and Australia.

The initiative strengthened customer relationships, increased exhibitor satisfaction, and created a more strategic approach to engagement.

Strategic Thought Leadership & Industry Connections

Executive-Level Insights That Drive Business Conversations

Through Jarvis Consultants, Sonya has helped organizations strengthen their market position by developing strategic content and connecting leaders across industries.

By recruiting C-suite thought leaders and facilitating high-level industry conversations, one client achieved a #6 ranking among 200 firms by a leading industry publication.

Building Businesses Through Relationships

At the core of every engagement is Sonya’s ability to connect people, ideas, and opportunities.

From helping companies identify growth opportunities to advising leaders through change, Jarvis Consultants serves as a strategic extension of organizations seeking experienced perspective and practical solutions.

News & Published Articles

Expert Advice of the Month: Mental health in the workplace Part 2: Develop company benefits that address well being

Expert Advice of the Month: Dealing with mental health in the workplace while maintaining profits

Diversity in hiring can increase competitiveness and increase cash

Racism in Retail: My Personal Shopping Experiences

The Best Policy - How Honesty Improves Your Business Skills

Getting Involved - 5 Ways You Can Create Something PowerfulThrough Strong Relationships

Your Mindful Mission - Being Confident in Your Individual Expertise

eRetailer Summit founder launches ‘Mindful Minutes‘ series with new book

Take a Fresh Approach- Disrupt Your Process to Stabilize Your Business

Looking Ahead- Creating a Strategic Plan for Your Business

Making an Impact- How to be a Driving Force in Your Community

Understanding Your Vision - Help Your Staff See Clearly for a More Cohesive Team 

Where Are You Going? How to Navigate Creating, Tweaking or Upholding Your Mission Statement 

What Do Shoppers Want? Embrace the New in Everything You Do

Keeping Inspiration Intact- How to Bring Back Excitement and Education After Industry Events

eRetailer Conference Will Develop Online Sales Strategies for Home Improvement Industry