Experience & Impact
Building Connections That Create Results
For more than 30 years, Sonya Ruff Jarvis has helped organizations identify opportunities, build relationships, and create strategies that move businesses forward.
Global Business Leadership
International Customer Engagement Model
As a senior executive leading global trade events, Sonya developed a customer engagement model adopted by more than 20 enterprises across North America, Europe, Asia, and Australia.
The initiative strengthened customer relationships, increased exhibitor satisfaction, and created a more strategic approach to engagement.
Strategic Thought Leadership & Industry Connections
Executive-Level Insights That Drive Business Conversations
Through Jarvis Consultants, Sonya has helped organizations strengthen their market position by developing strategic content and connecting leaders across industries.
By recruiting C-suite thought leaders and facilitating high-level industry conversations, one client achieved a #6 ranking among 200 firms by a leading industry publication.
Building Businesses Through Relationships
At the core of every engagement is Sonya’s ability to connect people, ideas, and opportunities.
From helping companies identify growth opportunities to advising leaders through change, Jarvis Consultants serves as a strategic extension of organizations seeking experienced perspective and practical solutions.
News & Published Articles
Expert Advice of the Month: Dealing with mental health in the workplace while maintaining profits
Diversity in hiring can increase competitiveness and increase cash
Racism in Retail: My Personal Shopping Experiences
The Best Policy - How Honesty Improves Your Business Skills
Getting Involved - 5 Ways You Can Create Something PowerfulThrough Strong Relationships
Your Mindful Mission - Being Confident in Your Individual Expertise
eRetailer Summit founder launches ‘Mindful Minutes‘ series with new book
Take a Fresh Approach- Disrupt Your Process to Stabilize Your Business
Looking Ahead- Creating a Strategic Plan for Your Business
Making an Impact- How to be a Driving Force in Your Community
Understanding Your Vision - Help Your Staff See Clearly for a More Cohesive Team
Where Are You Going? How to Navigate Creating, Tweaking or Upholding Your Mission Statement
What Do Shoppers Want? Embrace the New in Everything You Do
Keeping Inspiration Intact- How to Bring Back Excitement and Education After Industry Events
eRetailer Conference Will Develop Online Sales Strategies for Home Improvement Industry